The site is down
Customers see an error instead of your business.
Technical support when something stops working
Website down, email not arriving, hosting or domain problems. Call or message us, tell us what you see, and real people find the cause and fix it, fast.
- Real peoplewho answer
- Fast helpwhen it is urgent
- Any setupeven if we did not build it
Who it is for
For anyone whose website or email just stopped working.
Email has stopped
Messages do not arrive, or go to spam.
Nobody to call
The old developer or agency is gone.
What is included
Help with the problems that stop your business. Hover or tap any item to see the details.
- Server errors
- Blank pages
- Expired domains
- Not arriving
- Going to spam
- Bouncing back
- Out of memory or disk
- Suspended accounts
- Moving if needed
- Renewals
- DNS records
- Transfers
- Rolled back or repaired
- Tested again
- Updates done safely
- SSL fixed
- Malware cleaned
- Warnings removed
- Payment errors
- Stock and orders
- Shipping settings
- Short summary
- Cause and fix
- Prevention tips
What is wrong?
Answer two quick questions and see the most likely causes, something you can check yourself and how we fix it. Then send it to us in one tap. Typical causes, not a diagnosis.
- 1Problem
- 2Details
- 3Likely causes
How support works
Urgent problems are picked up first.
- Step 1
Tell us
Call, email or WhatsApp with what you see.
- Step 2
Access
We get the logins we need, safely.
- Step 3
Find
We find the cause, not just the symptom.
- Step 4
Fix
The problem fixed and tested.
- Step 5
Explain
A short note on what happened and how to prevent it.
Why support with us
- Real peopleNo ticket ping-pong, no bots.
- Any setupWordPress, hosting, email and domains, even if we did not build them.
- Root causeWe fix why it broke, so it does not come back.
- Plain languageYou understand what happened.
Questions about technical support
Can you help if you did not build my website?
Yes. We work with most WordPress sites, hosting providers and email setups.
How fast can you help?
Urgent problems like a site that is down are picked up first. Call us for the fastest response.
What do you need from me?
A description of what you see, your website address and access to your hosting or admin area.
Do you offer ongoing support?
Yes. Monthly care plans include updates, monitoring and hours for changes. See website maintenance.
How is support billed?
One-off fixes are billed by the time spent, agreed before we start. Clients on a care plan get priority.
Something broken? Tell us
Call, email or message us with your website address and what you see. We start with the most urgent problems first.